learner experience
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This is our favourite page on the website. The page where we stop talking, and let our Learners take over. So you can find out what it's really like to train with us...
There's a number of ways we invite feedback from those who have trained with us:
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Learner Voice
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Evaluation forms
Learner Voice is a fancy name for us chatting with and listening to Learners!
Here's some of their asks and the actions we've taken in response:
Cycling Teesside Hub Learners asked for a safe space to leave their bike
✔️We brought and installed a bike rack
Learners asked for oat milk to be available at our free tea and coffee station
✔️So now it is
With an ever expanding team, Learners asked if we could provide a picture board of all the people they're likely to meet
✔️The team were happy to pose, and you can now find a Team Board at each Hub
Learners at our Teesside Hub asked for a greater choice of workshops alongside their main pathway choice
✔️We introduced 'My Workshop Choices' so Learners could self-direct their learning to gain practical skills for work and life
Learners were saying they were cold in the carpentry workshop...
✔️So we upgraded to a more energy efficient workshop space/ cabin!
Learners said they needed a smoking area nearer to the workshop and gardens
✔️So we supported them to build one
Learners in Sunderland wanted to have a training kitchen like our Teesside Hub
✔️So we supported them to build one of those too!
Hospitality
Manufacturing
Being independent
Hospitality
SMALL CHARITY
BIG IMPACT*
*for actual scale, hold screen 1cm from nose
Stories from our Sofa
We don't just think our Learners' experiences are valuable to us. We think their lived experience provides valuable learning for decision and policy-makers looking to challenge the poverty traps within our overwhelmed welfare system.
Stories from our sofa, is our way of amplifying our Learners' voices. It's an annual event, where we fill the room and the Learners' take the mic, for a powerful, unscripted time of sharing stories of resilience.