culture of care

Like the rest of the world, Covid-19 has meant a few changes have had to be made to the way we work… but hey, every challenge presents a learning opportunity!


At the beginning of lockdown, we took the difficult decision to make use of the UK Government’s Job Retention Scheme and furlough a number of our staff. This left a small but mighty core team to honour and deliver our existing contracts.

Despite the challenge of not being able to meet face-to-face during April - June 2020, we had been able to maintain a level of support to learners that was effective and really appreciated.


The health and wellbeing of our learners and team is our number one priority. Therefore, since returning to our Training Hub at The Oakwood Centre, we have conducted a thorough risk assessment and have implemented the following measures:

  • Strict social distancing rules

  • Prohibited the use of small meeting areas and moved all training to large, spacious rooms

  • Windows are open where possible for good ventilation

  • We have ample washroom facilities (being a former conference centre) but we have provided additional hand sanitising stations

  • Reduced the number of pathways we offer to prioritise outdoor activity until government advice revises restrictions

  • PPE is provided to all learners.

We’re incredibly thankful to NAD Lab UK and Masqonn for generously donating 100 masks to us. NAD Lab UK’s campaign “The more masks sold, the more we donate” means that charities like us save vital funds whilst maintaining the highest possible standard of health and safety for our team and the people we work with. 


Three13 recognise the need to be ready for an increased demand for our support that will inevitably emerge from a damaged economy and interruptions to education.


We are currently conducting a piece of research on the impact of Covid-19 on the local labour market and will be using it to inform the development of pathways for our Advance Programme as well as evaluate our current practices.


Three13 Training Hub

The Oakwood Centre

1 Cleasby Way 

Stockton on Tees 

TS16 0RD 

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Formerly Academy 3-13, Three13 is part of TVCP | Registered charity no: 1113499 Company limited by guarantee. Registered in England no: 5642155